A toll-free number is a telephone number that is billed for all incoming calls. This means, for the calling party, a call to a toll-free number is free of charge. Businesses use a toll-free number to attract more customers. This in turn helps to increase business profits as more calls are equivalent to more potential leads. These numbers are usually supported with an IVR, enhancing a company’s brand image and projects it as professional.
A virtual number is a telephone number without a directly associated telephone line. Usually these numbers are programmed to forward incoming calls to one of the pre-set telephone numbers chosen by the client; i.e., a mobile. It portrays your business as big and professional. This helps in increasing your business’s brand value. Since your number is hosted on the cloud there is no need for expensive line rentals. Hence, virtual numbers are cheap.
MyOperator mobile app is a call tracking solution that tracks both inbound and outbound business calls received and made respectively on mobile. It helps monitor and track every team member’s calls even when you’re not in office. This in turn helps in team accountability and follow ups. This ensures that no business deal is lost.
Automated call system is a cloud based confirmation tool. It is designed for any company that makes routine outgoing calls. With confirmation tool being one of its features, an automated confirmation call is generated to buyers who choose to buy online. This in turn improves customer service experience with a hassle free online deliveries.
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