Enhance your caller experience with our economical, efficient and easy-to-use IVR solution. Smart IVR service configured through a Virtual Number interacts with customers and routes calls to appropriate department.Interactive voice response system (IVR) is an IVR service provider system where the clients call is received by the pre-recorded message. This message helps the caller to reach to a solution for the problem. The caller has to press the desired number which related to their problem as they hear the recording. If the problem is not solved through the IVR it is transferred to the company agent.
Incentivise your callers by giving them the privilege to call you for free. Allow them to reach out to you anytime and everytime they face an issue or have an emergency. Increase your reachability, drive better engagement rates and improve your customers’ experience.
Get a toll free number for your business and increase your sales possibilities. Use this phone number as your marketing strategy by displaying it on online and offline forums to attract potential callers. Capitalise on the increased number of calls to improve your conversion rates and RoI.
Record calls for training and quality purpose. Listen to calls and understand client requirement for better service delivery.
Make yourself available 24*7 for your all customers by setting up an IVR. Build a strong customer relationship by being approachable whenever they require.
Analyse the details of the calls on your toll-free number. Get reports of your business call traffic using SMS and emails.
Manage everything online, anytime, anywhere and take advantage of extensive CRM for calls with your employees.
Reconnect with your callers based on their call attributes creating customized SMS and Facebook Ad Campaigns.
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